Cancellation Policy
You can call off an order before it is picked. This page says exactly when that stops being possible.
1Before dispatch
Contact [email protected] with the order number. If it is still on the shelf we cancel it and refund everything within 5–7 business days.
That works out at roughly 12 hours during business hours. Beyond it, we try but cannot commit.
2After dispatch
We cannot recall a parcel in transit. Refuse it, or accept it and start a return.
Refunds on refused parcels are issued on receipt, less paid outbound postage.
3Partial cancellation
Part-cancelling is possible until picking starts. Any change to the shipping cost is confirmed with you beforehand.
4When we cancel
Our cancellations are always explained and always refunded in full. We do not substitute a different product.
5Subscriptions and back-orders
No standing orders, no memberships, no recurring billing. Back-orders are cancellable until they ship.
6Contact
Super Sports
3757 W 26th St, Chicago, IL 60623, United States
Phone: (773) 823-1331
Email: [email protected]
Hours: Open Mon–Fri: 08:00–20:00 | Saturday: 09:00–20:00 | Sunday: 09:00–17:00.