Customer policy

Payment Policy

There is a single payment moment on this site, and this page describes it.

  1. 01What we accept
  2. 02Currency
  3. 03When you are charged
  4. 04Card security
  5. 05Declines and checks
  6. 06Sales tax and fees
  7. 07Refunds
  8. 08Billing questions

What we accept

Visa, Mastercard, American Express, WeChat Pay, Klarna and Afterpay are the options at checkout, and that list is exhaustive.

Currency

We bill in USD. Currency conversion happens at your bank’s rate, with your bank’s charges.

When you are charged

Payment is taken in full at checkout. There is no second charge at dispatch.

Card security

Payment happens on the provider’s secure systems. We never hold a card number, and the whole session is encrypted.

Declines and checks

Nothing is charged on a decline. A temporary authorisation may appear and will disappear. If we need to check an order, you hear from us within 1 business day.

Sales tax and fees

The cart shows any applicable tax separately. There is no order fee and no surcharge for paying by card.

Refunds

Money goes back the way it came, never to a different card. Timings are on the returns page.

Billing questions

Super Sports
3757 W 26th St, Chicago, IL 60623, United States
Phone: (773) 823-1331
Email: [email protected]
Hours: Open Mon–Fri: 08:00–20:00 | Saturday: 09:00–20:00 | Sunday: 09:00–17:00.